Question 1

Why did I receive a bill/EOB from this doctor? I do not know this doctor and I do not remember having any procedures performed.

Accepted Answer

The provider listed is likely one of the pathologists at MAWD Pathology Group. If you have had a biopsy, pap smear, or blood drawn at your doctor’s office, had surgery at an Ambulatory Surgery Center, or were a patient at one of the many hospitals for which we are medical directors and perform anatomic and clinical pathology services, you may be receiving a statement for pathology or cytology services that were performed by a MAWD pathologist.

This bill is separate from any charges billed by the ordering provider, hospital, and/or paid at your physician's office. Your bill is for laboratory testing and the work completed by our pathologists, as ordered by your physician. Once MAWD receives your specimen, our pathologists examine it and provide a diagnosis which allows your physician to determine the best plan of care for your health. Again, these services are separate from any other bill you received from other providers.

If you have any additional questions, please contact our local Client Service Representatives at (800) 933-6293 between 8:00 a.m. to 5:00 p.m. CT Monday through Friday.

Question 2

Who can I contact to pay or discuss my bill?

Accepted Answer

As of March 31, 2025, Labcorp is the performing and billing laboratory for some testing not performed in-house at MAWD, including clinical and women’s health testing. For any Labcorp-related billing questions, patients should contact Labcorp at 800-845-6167.

For online payment, please visit our payment page.(https://www.mawdpathology.com/pay-your-bill) For further questions, please locate the date of service on your statement and contact the appropriate assistance below.

MAWD transitioned to an in-house billing solution for cases occurring on or after October 1, 2022. Our online payment portal can be accessed from the payment page linked above. For further assistance, please contact our local Client Service Representatives at (800) 933-6293 between 8:00 a.m. to 4:30 p.m. CT Monday through Friday.

All statements with a date of service listed on or before September 30, 2022 were handled by an outside billing service. MAWD was informed duplicate statements were sent out to some patients in February 2023 for services on/before September 30, 2022. These erroneous statements may show a balance due despite the account being paid in full. MAWD no longer contracts with this billing service. If you received a statement for any services occurring prior to September 30, 2022, please call us at (800) 933-6293. Our local Client Services Representatives are ready to help Monday through Friday from 8:00 a.m. to 4:30 p.m. We apologize for any inconvenience and appreciate your patience and understanding as we transition our services to better serve you.

Note: Payments made using MAWD's online payment portal do not incur any additional payment service fees. MAWD is not affiliated with any other business offering bill payment services, such as doxo.com. MAWD is not responsible for any fees incurred using third-party payment services.

Question 3

How can I get a copy of my pathology report?

Accepted Answer

It is best to contact your physician or surgeon to request a copy of your report. However, MAWD is happy to provide a copy of your report in person if you come to our office and show proper ID. If you wish to pick up a report copy in person, please call (913) 396-8509 (tel:+1-913-396-8509)and our medical secretaries will make sure the report is ready for you.

Question 4

How can I request slides or reports be sent to another facility?

Accepted Answer

Please call (913) 396-8509 (tel:+1-913-396-8509)and our medical secretaries will be happy to help with your request.

Question 5

Does MAWD accept my insurance?

Accepted Answer

Please view our list by clicking here.(https://www.mawdpathology.com/insurances-accepted)(https://www.mawdpathology.com/insurances-accepted)

Question 6

Does MAWD offer COVID-19 testing? What is the price?

Accepted Answer

Yes, MAWD offers both PCR testing for current infections and serology antibody testing for signs of previous infection. 
The cash price for COVID-19 PCR testing is $149.00 per test. 
The cash price for antibody testing is $50.00 per test. 
Please visit our COVID-19 website at covid.mawdpathology.com (https://www.covid.mawdpathology.com/)for more information.

Patient and Billing FAQs